Lexisnexis File And Serve Training
LexisNexis® File & Serve Offers Additional Onsite Training Opportunities Training Information: Russ Hofer will provide introduction level classes for users who would. File & Serve offers several training options. We provide free webinar training for groups and individuals. Group on-site training is also available at select locations. File & Serve offers several training options. We provide free webinar training for groups and individuals. Group on-site training is also available at select locations.
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'Using teamwork to provide better service in responding to the needs of those whom we serve.' A step-by-step guide to getting your firm up-to-speed with e-filing LexisNexis ® File & Serve E-filing Startup Kit Introduction: Welcome to LexisNexis ® File & Serve! We’ve prepared this kit to help you manage your firm’s transition to electronic filing and service. The kit includes: 1. Resources to help you at every step of the way, including training and customer support. A step-by-step guide to help you get your firm up-to-speed with LexisNexis File & Serve.
Get started today on bringing the benefits of LexisNexis File & Serve to your firm! Gain more direct control over the delivery, management and cost of filing and serving documents: q Reduce the uncertainty associated with delivering documents by decreasing reliance on photocopiers, runners and U.S. Mail q Improve your case management with quick & easy access to online case files q Lower the cost of filing & service to your firm and your clients Resources: q LexisNexis Customer Support is available 24 hours a day, 7 days a week at 1.888.529.7587. Q Your LexisNexis File & Serve account executive is always just a phone call away. If you do not know who your account executive is, please call LexisNexis Customer Support at 1.888.529.7587 q Two levels of free, online training, including the ALL NEW Probate 101, are offered monthly. Visit to view a schedule of classes. Q An online training website replicates the LexisNexis File & Serve system and allows trainees to “practice” filing and serving documents.
Contact your account executive for details. Q Quick Guides to help users put their training into practice. Your LexisNexis File & Serve trainer will provide you with Quick Guides at the end of each training session.
Tiffany Alley
Q Quarterly Newsletters from your account executive, with news announcements from the Court and LexisNexis File & Serve, plus tips & tricks for successful e-filing and e-service. Q Training for a group at your office – Call your account executive to see if your group qualifies. Getting Started Section 1: Set up a Firm Profile for your firm, and add user information If your firm has already set up a Firm Profile with LexisNexis File & Serve, please skip to Section 2 below. If you do not know whether your firm’s profile is already set up, call LexisNexis Customer Support at 1.888.529.7587. Step 1: Visit and select File & Serve Advanced (there is no price difference between Advanced and Basic).
Step 2: Enter your firm information, and individual users information. Be sure to designate a primary contact and a billing contact. Review systems requirements, and user agreement. Once completed, each user will receive a unique user name and password within 24 hours via email. Getting Started Section 2: Add users AFTER you receive a user name and password. LexisNexis File & Serve gives you the ability to set a relationship between the attorney and a support staff member to notify that the attorney has been served electronically. Step 1: Go to your User Profile Step 2: Go to Notificaton Options Step 3: Choose an additional user to receive notification of service.
Learning the Rules Section 3: Familiarize yourself with courts online and e-filing rules LexisNexis File & Serve training classes (covered in Section 4 below) will introduce users in your firm to e-filing rules and procedures. However, you may want to utilize our website to familiarize yourself with this information at the outset of your startup process: Step 1:Visit LexisNexis File & Serve website. Step 2:To view a list of courts available for e-filing, select File & Serve Courts.
Step 3:Select Rules, Procedures & Best Practices to view information on e-filing requirements and case types available for e-filing within each court. Helpful tip: Don’t forget that users can also e-serve documents that are not filed with the court (such as discovery). Scheduling Training Section 4: Arrange training for the users in your firm We strongly recommend that you make training mandatory for all LexisNexis File & Serve users (including attorneys). LexisNexis File & Serve offers two levels of free, online training classes.
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Visit to view a schedule of classes available. In-firm CLEs and staff training can also be scheduled for groups—contact your account executive to see if your group qualifies. Following Up Section 5: Post-training follow-up is key to the success of your e-filing project In cooperation with the El Paso County District Court, we are offering FREE follow up meetings for users in and around El Paso County. Check with your account executive for details. In addition, be sure to call customer service or your local File & Serve specialist with any additional questions that may arise. Reminder: We offer a practice environment for you to continue to hone your new eFiling skills using the File & Serve training website. “LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license.”.